Delivery Manager

Company mission and vision

Everything you own has value - even old socks. Stuffstr lets you capture the value of your used stuff, regardless of condition. We partner with retailers to buy back everything you’re done using, so it can go on to lead a happy, productive next life. Stuffstr is built on a vision of “No Unused Stuff”, and we go the extra mile to make it super easy. No listings, no shipping, no hassle: just the instant gratification of knowing you made some money and helped save the planet at the same time.

Stuffstr recently completed a successful pilot with John Lewis, and we’re growing our software and physical logistics capabilities to support more volume and more partners in more locations. The purpose of the role is to own the end-to-end delivery of selected business outcomes within Stuffstr. In the medium term this is the launch of our service in the UK.

Job description

Key accountabilities

  • Developing and supporting business cases and strategy for outcomes from inception through to prioritisation into the execution backlog

  • Liaising and building relationships with key stakeholders across the Technical, Operations and Executive teams to create buy in and understand the impact of change

  • Measuring and reporting progress in line with identified and appropriate governance

  • Establishing and agreeing a company specific project management approach

  • Ensure all relevant documentation is created and evidenced, ensuring agreement to proceed to the next phase of the project

  • Communicate to all stakeholders to gain appropriate approvals and consensus
    Influencing/Networking – developing internal and external business relationships and using own knowledge, skills and experience to influence others’ opinions and actions where necessary to further programme goals.

  • Well-developed communication skills are essential as this role will involve complex interactions throughout the business to drive holistic understanding of risks, issues and the accompanying mitigation/prioritisation strategies required

  • Ensuring that the project cost, quality and time are managed within the approved project scope and plan

  • Identify risks and dependencies ensuring delivery is protected

  • Forecasting resource and budgets to within agreed tolerances ensuring any variances are anticipated and/or explained where necessary

Basic qualifications

  • Experience as a Project Manager working in a hybrid technical/ logistical delivery environment

  • Delivery management: Demonstrable experience of defining and delivering projects for creation of new products and features to successful closure

  • Analysis, creativity and innovation – able to conceive original and practical solutions to complex problems

  • Professional communications – making oneself understood, sharing information, listening to and encouraging others to get involved

  • Ability to manage priorities, multi-task and flawlessly execute at speed

  • Belief in the Stuffstr mission: no unused stuff

Desirable skills

  • Knowledge of logistics and understanding of the challenges and risks in the circular economy space

  • Knowledge of Agile methods and tools

  • PM or Agile certification

  • Experience of working in a start up / young business environment

ManagementJohn Atcheson